Process & Operational

Lean processes that operate effectively are key to the ongoing success of any organisation. An overhaul of Process Design, Operations, Controls and Governance can significantly reduce risk, improve efficiency and provide competitive advantage. Further, businesses that embed a culture of continuous self-assessment and remediation tend to grow stronger as a result.

X-CO’s consultants can integrate industry best practice across all levels of the organisation. In addition to embedding new workflows that utilise the existing strengths of a workforce, our experienced resources can train and upskill lagging functions.

How Do X-CO do it differently?

X-CO resources are adept at using dedicated software packages to visualise a client’s various operations as ‘Process Maps’. This helps to identify and eliminate non-value adding activities in our client’s processes whilst revealing areas that require improvement or scaling up.

X-CO utilises a proprietary approach to Process Risk & Control capture called the Process Risk Identification & Scoring Matrix (PRISM). It concisely maps individual risks to process steps, considers mitigating controls and assesses the materiality of residual risks. Our consultants follow up with expert-based recommendations for remediation to bring our client’s risk exposure down to within appetite.

The end product of X-CO’s PRISM approach can be used to satisfy Audit and Regulators, whilst facilitating cost reduction, risk reduction and improved operational capacity.

Companies that have trusted X-CO’s consultants

Reviews & Testimonials

We only partner with the best and X-CO’s consultants are subject matter experts in their fields.

Managing Director, GRT Consulting

I worked with X-CO consultants for several years and always found them to be focussed, knowledgable and approachable individuals.

Global Head of Operational Risk Framework, Private Bank, COO, HSBC

We used X-CO consultants to deliver a critical regulatory-driven change project, where the Big 4 were not an option. With X-CO’s flexibility we got the product we needed, including a transition to our permanent staff.

Director, Risk Methodology, UBS